Carstin Color Groups
Care & Maintenance
Alantra provides a choice of solid and granite colors that give a rich, luxurious feeling to kitchen counters, work islands, wet bars, shower enclosures, tub surrounds, vanity tops, window sills, table tops, and many other applications.
Alantra’s color and pattern run throughout its thickness, giving it a soft, deep translucence. This feature allows the selection of a wide variety of edge treatments for a customized look and also allows you to repair incidental damage to maintain a new appearance indefinitely. No special cleaning products are needed to keep Alantra Solid Surface looking beautiful day in and day out.
While Alantra Solid Surface is extremely tough and durable, like any fine material it can be damaged if abused or mistreated. Reviewing these care and cleaning instructions can assist you in understanding how easy it is to care for Alantra Solid Surface tops and how you can prevent more severe damage that may require professional repairs.
Alantra Solid Surfaces are non-porous, so they can be easily wiped clean with a damp cloth or sponge and mild detergents or general purpose cleaner. If you have a factory matte finish, abrasive cleaners may also be used. Periodically, it may also be helpful to go over the entire surface with an abrasive cleaner or a wet Scotch Brite® pad (if matte finish) to maintain a uniform appearance.
Spills and Stains
While most everyday spills can be removed with the cleaning techniques listed above, some troublesome spills and stains such as food dye, tea and fruit drinks may require more aggressive cleaning. These items can be removed with full strength bleach for two to five minutes, followed by a general cleaner and flushed with water. On factory matte finish, if you prefer, you can scrub with an abrasive cleaner.
Some Simple Precautions
DO NOT place hot pans directly from the burner or the oven on the Alantra Solid Surface. Even though Alantra Solid Surface can withstand sustained temperatures up to 225°F, prolonged or extreme heat could cause yellowing. A trivet should always be used under heated appliances, such as crock pots, electric fry pans, etc.
DO NOT use your countertop as a cutting board. Although minor cuts and scratches can be repaired, deep cuts will require the services of a professional. Strong acids, such as those found in drain cleaners, toilet bowl and oven cleaners, should be used cautiously. If these items are accidentally spilled, wipe them up at once.
Alantra Solid Color Surfaces will be finished to a level equivalent to sanding with a 320 grit sandpaper or buffing with a wet #7448 Scotch Brite® pad. For removing superficial scratches, use Scotch Brite® buffing pad #7448 (available from your dealer or fabricator) wet until the scratches are removed. Clean thoroughly with soap and water and let dry. Note: Deep scratches can be removed by first carefully sanding lightly with a 220 grit sandpaper followed by a 320 grit sandpaper. Then use a wet #7448 Scotch Brite® pad to restore and finish
Satin Finish Alantra Granite Solid Surface is finished to a level equivalent to 30 micron grit wet sanding or buffing pad with a #7448 Scotch Brite® pad (available from your dealer or fabricator). For removing superficial scratches, use a Scotch Brite® buffing pad #7448 until the scratches are removed. Clean thoroughly with soap and water and let dry. Note: deep scratches can be removed by first carefully sanding lightly with 320 grit sandpaper. Then use a wet, 30 micron followed by #7448 Scotch Brite® pad to restore the finish. For additional protection or if additional luster is desired, after surface is dry, apply a non-wax polish cleaner and wipe with a clean cloth.
For any damage, contact your fabricator/installer to repair.
Ten Year Limited Warranty
Alantra Solid Surface, the manufacturer, warrants to the original consumers purchasers of manufacturer's products that such products shall be free from defects in material and workmanship for a period of ten years from the date of purchase. Manufacturer shall only be liable under this limited warranty if the product is installed and used in a proper manner.
This limited warranty shall not apply and the manufacturer shall have no liability under any of the following circumstances:
- Damage to products from improper installation or use.
- Cracks or chips in surface, unless caused by defects in material or workmanship.
- Physical abuse, damage from excessive heat, or breakage not due to a defect in the manufacture of material. 4. Products have not been paid for in full.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES (WHETHER WRITTEN, ORAL, OR IMPLIED), INCLUDING WARRANTY OF MERCHANTABILITY IN OTHER RESPECTS THAN EXPRESSLY SET FORTH ABOVE, AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
After proper examination by manufacturer's representative, manufacturer shall be liable only for the repair or replacement (at the discretion of the manufacturer) of the original part, provided manufacturer is notified of the defect not later than 10 years from the original date of purchase. Manufacturer shall not be liable for labor, repairs or related expenses or incidental, consequential, or special damages except as set forth herein.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
No person is authorized to make any other warranty, representation or assume liability on the manufacturer's behalf unless made or assumed in writing by the manufacturer.
All warranty claims shall be made in writing direct to the manufacturer at: Alantra Solid Surface, Carstin Brands, Inc., P.O. Box 285, 520 E. 2nd Street, Arthur, Illinois 61911.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.